Frequent Questions

QUESTIONS & ANSWERS

Frequently Asked Questions

Install the latest updates. Windows Update provides free updates for Windows operating system software and hardware, including updates for Internet Explorer. To ensure you’re getting all updates for Internet Explorer that might address the problem, make sure your Windows Update settings include recommended as well as important updates. If you are not using Windows Explorer please send us a detailed email describing your browser and error message
Provided safety is not an issue we will proceed as planned. If, so we will attempt to ride out the weather issues and/or reschedule for another date that is suitable to the customer
No charge with a minimum of 48 hours advance notice, if not a $50.00 cancellation fee will apply.
No, we only come and perform our services when you call us.
We accept cash, money order, Visa, Amex, Master Card, Discover and debit cards at time of appointment confirmation. C.O.D.payments are subject to a 25% premium charge in addition of service rate and payable upon arrival.
Due to insurance requirements, the best we can offer is to roll the vehicle into the driveway out of the way, one time only, max of 100 feet.
No, you personally do not have to be at home during the time of cleaning however, someone over the age of 18 needs to be present during the entire time we are cleaning the garage.
Generally speaking, 90 minutes for 1 car garage, 150 minutes for 2 car garage, 240 minutes for 3 car garage.
No, place at the curb or side of the house. The exception is to remove trash bags from your house at a cost of $25.00 per trash bag removed
You can purchase additional bags from weCleanGarages.com on site for an additional $2.00 each bag.
Yes, for the safety of all parties please make the necessary accommodations in advance.
Yes, we offer gift cards from various vendors around the country for each confirmed appointment we secure based solely on your recommendation.